OK, well I have given this 9 days and have had no reply here on the forum, or to my message sent directly to Support.
I suppose I can't complain as it's a free service, but obviously I will not be using BizHat.com again, and if you are considering using them for a forum of your own, then all I can say is that if you think you might need support, good luck.
I have set up a new board using excoboard (anyone interested can google the name). They have a reputation for good support and so far, so good.
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