Pretty bored here at work. Had to contact HP to replace my DVD Drive that is going bad.
[Friday, July 10, 2009 11:20 AM] -- Deepika T says:
How are you doing today?
[Friday, July 10, 2009 11:20 AM] -- Chris Kelly says:
Not so good, my dog died this morning and my wife left me
[Friday, July 10, 2009 11:21 AM] -- Chris Kelly says:
and now my DVD Drive is broke
[Friday, July 10, 2009 11:23 AM] -- Deepika T says:
I am sorry to hear that. Let me do my best to ensure the issue with the DVD drive gets fixed at the earliest
[Friday, July 10, 2009 11:24 AM] -- Deepika T says:
Moving ahead, let me ask you a few questions.
[Friday, July 10, 2009 11:29 AM] -- Deepika T says:
May I know the results of the troubleshooting steps if you have performed any?
[Friday, July 10, 2009 11:31 AM] -- Chris Kelly says:
I also tried using a known good DVD drive and verified that I was able to read DVDs with that installed
[Friday, July 10, 2009 11:31 AM] -- Chris Kelly says:
I borrowed the working DVD drive from my wifes computer
[Friday, July 10, 2009 11:31 AM] -- Chris Kelly says:
obviously she is not using it anymore