Hi,

I feel that Customer Service is the core of any business. How you present yourself to your customers is the key to having a successful
business. Your language and attitude is important. Are you polite kind, understanding and helpful. Are you willing to stand behind your service or product. Is losing a customer worth refunding a customer $5.00. This customer may tell friends about you and that's good for your business,and that's what you want.

Think green:use rechargeable batteries