The Consumer Protection Act, 1986

The Act (applicable in India) ensures consumer rights - right to know, right to safety, right to be heard, right to choose etc. We are all from one time to another is a consumer. A person who avails service/goods on payment of money is a consumer. If one doesn't get the assured quality/quantity, he may approach the District level Consumer redressal forums to get compensation.

Legal Metrology (Packaged Commodities) Rules, 2011 ensures the consumer rights by enforcing mandatory labeling on packages.