On netfreehost.com, backup used to be available at a fee, and now that I have the money available I see that backup is no longer available. I really want to download the database for my forum as I know there have been server issues with netfreehost.com and I am afraid of losing my forum data.

Who exactly should I be e-mailing with this? Basically I'm thinking of backing up the database and then possibly moving my forum to my own website that I'm setting up - with all the problems that have occurred on netfreehost since my forum's inception in September 2005, hardly any of my members are posting anymore.

Even the timestamps are wrong, although I've triple-checked and the timezone is set correctly.

PLEASE ADVISE SPECIFICALLY WHOM I SHOULD E-MAIL AND PROVIDE ME WITH AN ADDRESS. THANK YOU.