When you would normally go into the ftp a popup message would appear with an error.

Please provide what the url for your free bizhat website here or follow this format.

ftp://<INSERT>.bizhat.com:<PASSWORD>@<WEBSITE>.bizhat.co m.

If the password appears wrong you will get a login screen in which you can try again.

Your username for FTP access will ALWAYS be your website.

Example: ftp://Whatever.bizhat.com:Passforyou...ver.bizhat.com

If you have it done correctly your default FTP viewer (Normally IE) will open displaying all the files on your website.

If this does not work please inform me.