1.Don't hide information in your web site. Web site should be easy to navigate. Create web pages with less text and more content.

2.Content is the King.

3.80 % of people read only 20 % of the web page. Most people never scroll down a page. They like clicking on buttons.

4.Be faster than your customers.

5.Do not over crowd information in a page.

6.Customer needs to experience interaction in order to stay with a particular company - email, phone, office meeting, chat and news groups. So listen to them and take time to talk.

7.Change your password regularly. A 56 bit password can be cracked in 3 days.

8.Spaming is the action of sending out information to people who didnot ask for it.