Self esteem evolves out of your direct knowledge on your job, sense of conviction, commitment, co operation, trust, readiness for responsibility, willingness to accept mistakes - both yours and others.

Most of us are uncomfortable with confrontation or even the idea of conflict in the workplace.

Nobody likes to fail. While in an examination, failure is judged more ignorance than knowledge.

You would like to be dealt with fairly, so deal with others fairly.

Your voice is the most important gifts you have. Speak nicely.

Learn to listen. Half battle is won with sincere listening.

Prioritise your work - What is important may not be urgent and what is urgent may not be important.