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Thread: members cant register

  1. #1
    Join Date
    Aug 2006
    Posts
    2

    Default members cant register

    Ive had my forum about a week and its been working well and had members join but today they cant register
    they get this message
    The confirmation code you entered was incorrect
    the problem with that is Enable Visual Confirmation is off, because the code doesn't appear
    does anyone know how i can fix this?

  2. #2
    Join Date
    Aug 2006
    Posts
    1

    Default

    We are having the same problem??????

  3. #3
    Join Date
    Sep 2003
    Posts
    3,040

    Default

    The problem is the TEMPLATE/SKIN you are using do not support image verification.

    You can do any of the following

    1. Change template to another template
    2. Contact suport at http://www.bizhat.com/contact.php with your forum url, user and password.
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  4. #4
    Join Date
    Aug 2006
    Posts
    2

    Default

    i changed the template so the code now appears but...
    the code appears weather the Enable Visual Confirmation is turned on or off
    i did contact support but haven't heard anything yet, so i was hoping i could fix it myself

  5. #5
    Join Date
    Sep 2003
    Posts
    3,040

    Default

    VISUAL CONFIRMATION is a must as there is forum spam software and spambots that sign up and post spam in message boards. May be your forum is not targeted by spamers, but lot of forums are attacked by these bots.
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  6. #6
    Join Date
    Aug 2006
    Posts
    16

    Default

    ??? Visual Skin? What is that?

  7. #7
    Join Date
    Sep 2006
    Posts
    16

    Default

    Quote Originally Posted by Nokia
    The problem is the TEMPLATE/SKIN you are using do not support image verification.

    You can do any of the following

    1. Change template to another template
    2. Contact suport at http://www.bizhat.com/contact.php with your forum url, user and password.
    i can even say there are no templetes that i tried to change. problem still persist....

    and i contact with support does not change

    plus i sent post to 5 mod about this trouble non of them answered

    what kind of support is it????

  8. #8
    Join Date
    Sep 2006
    Posts
    7

    Default

    did you need to posts at least 5 ???
    try to do it :)

  9. #9
    Join Date
    Apr 2006
    Location
    Philippines
    Posts
    823

    Default

    You'll need to have 5 posts if you're going to sign-up for a free web hosting account... :D

  10. #10
    Join Date
    Sep 2006
    Posts
    7

    Default

    thank for your reply :)

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