Mike was working alongside us in the call centre. One evening someone with a jamaican accent signaled he had trouble using his calling card. Mike explained to him that he needed to phone the toll free number on the front of the card and after the tone to input the card's number using the touch tone phone. He told him that it wouldn't work using a rotary dial. Confused the man asked him: what the difference between touch tone and rotary dial. To which Mike explained: " Well sir touch tone is a telephone pad to wich you press the buttons to operate the phone, and with rotary dial you stick your finger in and you rotate...